The DMV sucks. Not just because they are the epitome of slow, uncaring government service but primarily because there are so many horrible drivers on the road.
So the DMV is universally crap across the states? Hmm. Thought it was only in the south. The only time it was ok for me was when I ventured into getting a CDL. Outside of that they treat you with a DGAF attitude and it's a painfully slow process.